Privacy Policy

11th + Sixth LLC (“11th + Sixth,” “we,” “us,” “our”) respects your privacy and recognizes the importance of protecting your personal information. This Privacy Policy outlines how 11th + Sixth collects, uses and protects information that its customers, visitors and users give when using www.11thandsixth.com (the “Website”), mobile applications and related services (the “Services”). You agree that by using the Services, you are bound by this Privacy Policy.

Personal Information We Collect

We collect and store any personal information you enter on the Services, such as your name, address, phone number, email address, billing and shipping addresses, financial information such as your payment information and other similar information. We may also collect and store information you enter about another person (e.g. if sending a gift). We do not collect personal information unless you submit that information to us, such as when you choose to participate in our offers and programs or otherwise provide information directly to us, including when you register with us, purchase products, participate in our interactive features or otherwise interact with us on the Services.

We automatically collect other types of information that may be considered personal information including: transaction data; technical data including IP addresses and login data; profile data and information about past purchases and products viewed; usage data; marketing and communications data. When you use the Services, we may use cookies, log files or web beacons to facilitate access to our Services and to personalize your online experience. Using a cookie, log file or web beacon, we may also automatically collect information about your online activity on our Services, such as the web pages you visit, the links you click and the searches you conduct on our Services. We may use third party services to collect information about visitor traffic and activity, to tailor content, to present advertising or for similar services.

Use of Information

We use your information we collect generally to process and fulfill any orders placed on the Services. Additionally, we use this information to: contact you about our products and services and provide customer support; screen for potential fraud or potential risk; and provide you with tailored content or advertising related to our products and services. We may also share your information with third party services such as website hosting, payment processing, data analysis, order fulfillment, information technology services, customer service, email delivery services, auditing, and other similar services.  These third-party services may have access to personal information necessary to perform their functions. We may in certain instances be compelled by law to process your personal information in order to comply with a binding order. We will only do so to the extent reasonably required by that order.

Data Security

The security of your personal information is important to us. We take appropriate security measures to help safeguard your personal information from unauthorized access and disclosure. We have put in place reasonable physical, electronic and managerial procedures to safeguard the information we collect. We use a PCI-compliant payment service provider over a secured network. In addition, we use encryption in the transmission of certain sensitive personal information such as credit card information. While we use measures to safeguard your personal information, no system is completely secure, and we cannot guarantee complete security of your personal information.

Do Not Track Signals

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Updating Your Information

If your personally identifiable information changes, or if you no longer desire to maintain an account on the Services, you may correct, update, delete/remove or deactivate your account by making the desired changes on the account profile page or by contacting us at hi@11thandsixth.com.

Data Retention

When you place an order through the Services, we will maintain your Order Information for our records unless and until you ask us to delete this information. We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Services and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. 

California Residents

We collect, use and share for business purposes, personal information about you as described in this Privacy Policy. Each category of data may be used by us or shared with third parties also as described in this Privacy Policy. If you are a California resident, the California Consumer Privacy Act (CCPA) permits you to make certain requests regarding your personal information. We will fulfill each of these requests to the extent required by law. You also have the right to opt-out of our sharing of your personal information with third parties for the third parties’ direct marketing purposes in certain circumstances. Please send your request by email to hi@11thandsixth.com. We will not discriminate against you for exercising your rights. Specifically, we will not: deny you access to our Services; charge you a different price for any of our products; or provide you a different quality of service.

If you are under 18 years of age, reside in California, and have a registered account with 11th + Sixth, you have the right to request removal of unwanted information that you publicly post on the Service. To request removal of such information, you can contact 11th + Sixth as provided below. Upon receiving such a request, 11th + Sixth will make sure that the information is not publicly available on the Service, but the information may not be completely or comprehensively removed from our systems and databases.

Protection for Children

We do not knowingly or intentionally collect personal information from children under age 13. If you are under the age of 13, please do not submit any personal information through the Services. We encourage parents to monitor their children’s Internet usage and be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to them. When we become aware that personal information (or other information that is protected under applicable law) from a child under 13 (or such other age as may be restricted under local law) has been collected, we will use all reasonable efforts to delete such information from our databases. 

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated, maintained or controlled by us. The Privacy Policy we described here does not apply to the third-party sites. Links from the Services do not imply that we endorse or have reviewed the third-party sites. We encourage you to read the privacy statements posted on each such third-party site.

Communications Opt-Out

To opt-out of any future marketing or promotional messages, you should send an unsubscribe request to us at hi@11thandsixth or by following the unsubscribe instructions provided in any email message received. We will process your request within a reasonable time after receipt. Please note that if you opt out in this manner, certain aspects of the Website may no longer be available to you and we will still send you administrative and service communications (such as order confirmations and other important or transactional information).

Changes to Privacy Policy

11th + Sixth may change or update from time to time this Privacy Policy in its sole discretion and without prior notice. Any such changes or updates will be effective upon our posting of the revised Privacy Policy. Your continued use of the Services following our posting of any revised Privacy Policy will constitute your acknowledgement and acceptance of the updated Privacy Policy.

How to Contact Us

If you have any questions, thoughts or concerns at all, we’re all ears. Contact us at hi@11thandsixth.com

Last Updated: May 31, 2022